The Seniors Information Directory

is an intiative of the Fraser Coast Regional Council in conjunction with theQueensland Government Dept of Communities and the Seniors in Focus Project.

The Directory provides information about local services that may assist people over the age of 50 years. Recognising that some services have specific target groups with different age ranges and different eligibility requirements.

Click on the Directory name to open and close each of the tabs. Please let us know here if you find incorrect numbers so we can Update our information.

 

Fraser Coast Tenancy Advice & Advocacy Service   41241523

Queensland Aged & Disability Advocacy (QUADA) - for residents of nursing homes and hostels, home & community care services or community aged care packages.

1800818338
Vietnam Veterans Ass. Australia – Veterans Advise & Social Centre  41283759
Wide By Dispute Resolution Centre 41259225

Aged Care Assessment Team determine eligibility for aged services/facilities  

4122 8733
Baycrest Retirement Village 4128 4500
Baycrest RSL – Hervey Bay  4128 4500
Bayhaven Blue Care Pt Vernon  4128 1055
Breezes 1300 669 336
Chelsea 4121 5899
Chelsea RSL 4121 5899
Department of Health & Ageing (Aged Care Australia) -Information on Aged Care         Choices   1800 500 853
Eureka Care  4122 3661
Fairhaven – Hervey Bay 4124 8955
Fairhaven  4121 2436
FCRC Aged Units (Council call centre)    (Elizabeth, Leslie & Zepher Streets) 1300 794 929
FCRC Aged Units  1300 794 929
Fraser Shores  1800 679 266
Golden Shores – Manufactured Home Estate     4124 6122
Hazelmere Village - Manufactured Home Estate     4124 1877
Hervey Bay Retirement Village     4124 8955
Kirami – Spiritus- Pt Vernon    4191 2888
Masters Lodge - Blue Care - Hervey Bay       4124 2244
New Horizons     4194 0769
Noble Lakeside     1800 455 307 41945411
Parklands Retirement Haven     4125 0800
Petrie Gardens - Tiaro     4129 2700
Pres-care Groundwater Granville     4122 6800
Sugar Coast Village - Manufactured Home Estate  4125 3077
Suncare (Commonwealth Respite and Carelink)    1800 059 059
Torbay Retirement Villages     4125 0800
Urimbirra Retirement Village  41252644
Yaralla Place  4122 8110

Financial Ombudsman     1800 337 444
Health Rights Commissioner – for complaints regarding hospitals, G.P.s etc   1800 077 308
Office of Fair Trading     13 74 68
Queensland Aged & Disability Advocacy – concerns about HACC-funded services and residential care     1800 818 338
Queensland Law Society – complaints about solicitors   1300 655 754
Telecommunications Ombudsman   1800 062 058

Bay Connect   4128 3400
Hervey Bay Library 4197 4220
60 & Better Computer Group      4194 6781

Water Supply & Sewage 1300 808 888
All Other Council Matters including animal control & vandalism 1300 794 929

Dha’li Community Care    4197 7215
Fraser Coast MulticulturalRespite service     4124 2737
Kahwun Wooga Aboriginal & Torres Strait Islander – Korrawinga Aboriginal Corporation  HB 4124 4814 MB 4123 5910
Maryborough Neighbourhood Centre    4121 2141
Migrant Settlement Program     4124 2737
QEC Aboriginal & Torres Strait Islander Legal Service    4128 2488
Wondunna Aboriginal Corp.     4125 3943

Disability, Indigenous Support and Migrant Liaison Officers also available at Centrelink   

 

Blue Care Home Options Plus - In-Home/Centre Based Respite 4124 8791

Blue Care Hervey Bay             4194 6412
Community Health Home care     4122 8733
Marycare (Short Term Help)     4124 7412
Prescare – Aged Care Packages     4194 3500
Veteran Home Care     1300 550 450

In an emergency call                   000TTY number for emergencies      106Mobile Phones                             112

Ambulance - non urgent     131 233
Coast Guard Sandy Straits     4129 8141
Hervey Bay Police   – non urgent Policelink 

4128 5333131 444

Hervey Bay Hospital     4325 6666
Maryborough Base Hospital     4122 8222
National Storm & Flood     4124 4999132 500
SnakeCatchers     HB  0418 745 329 MB  07 4128 0262
State Emergency Service (24hour)     0447 181 706
Volunteer Marine Rescue Call sign VMR 466    4128 9666
Water Police    4125 3900

Centrelink Hervey Bay   13 28 50
Centrelink Retirement Line     13 23 00
Centrelink Multilingual Services     13 12 02

Gentle Exercise at Sixty & Better      4194 6781
Relaxercise at Hervey Bay Neighbourhood Centre     4124 3544
Tai Chi for Health Sessions held at Bill Fraser Park or Senior Citizens Hall     4125 0624

Commonwealth Carelink Centres 1800 052 222
Neighbourhood Care Program     4194 0172
Older Men Unlimited     4194 0172
Seniors In Focus     4194 2441

Australian Hearing Service 4153 5510
Attune Hearing Gov't Subsidised tests & aids HB 4199 6210M 4122 4484
Attune total sleep care     4124 4484
Blue Care Podiatry 4124 8532
Campbell Hearing Solutions 4184 2044
Dental Clinic   HB 4197 7477  M 4125 5477
Ozcare - Hervey Bay Aged Care Facility   1800 Ozcare (1800 692 273)
Prescare – Aged Care Packages    4194 6781
Powers Podiatry Services     4128 3679
Veterans Men’s Health    4125 5499
Wide Bay Podiatry (Sally Kingi)    4128 3759
   
Hospitals  
Hervey Bay Public     4128 4837
Hervey Bay Surgical     4124 3544
Maryborough Base Public     4197 4220
St Stephens Maryborough     4128 2211
St Stephens Hervey Bay     4194 0825

In an emergency call                   000TTY number for emergencies      106Mobile Phones                             112

Aged Care Information Line      1800 500 853
Alcohol & Drug Information      1800 177 833
Alcoholics Anonymous     Wide Bay (24 hr)      4151 80840458 408921
ARAFMI - Support for families caring for someone with a mental illness     1800 351 881
Asthma Foundation of Qld     1800 645 130
Carer Queensland – counselling & support for Carers     1800 242 636
Centrelink Older Australians Line     Centrelink Multilingual Services     13 23 0013 12 02
Dementia Helpline – Alzheimer’s disease and other dementias     1800 100 500
Disability Information     1800 177 120
Elder Abuse Helpline – live free from mistreatment or abuse      1300 651 192
Gambling Help Line 1800 858 858
Lifeline (24 hour telephone support)     13 11 14
Medicines Line (Mon-Fri, 9am – 6pm)     1300 888 763
Mensline Australia     1300 789 978
Men’s Helpline – Domestic violence helpline for men (9am – midnight, 7 days) 1800 600 636
Office of Fair Trading     13 74 68
Quitline – 24hr smoking cessation information & counselling 13 18 48
Qld Police Service (24 hr)    4123 8111
Reading Writing Hotline     1300 655 506
Suncare (Commonwealth Carelink Centres)     1800 200 422
Salvo Care Line     1300 363 622
Seniors Enquiry Line – linking seniors with community information    1300 135 500
Seniors Card applications and enquiries     1800 175 500
State Wide Sexual Assault Helpline 7.30am – 11.30pm     1800 010 120
Vietnam Veterans Counselling Service – Veterans Line     1800 011 046
Women’s Infolink     1800 177 577
Women’s Domestic Violence Service     4122 2218

Home-Based Or Centre-Based Day Activities - for frail-aged/people with disabilities

Centre Based /Social Support      4197 7266
Burrum District Respite Centre  4129 0995
Commonwealth Carelink               1800 052 222
Dha’li Community Care  4197 7215
Fraser Coast Multicultural  Respite Service   4124 2737
Hervey Bay Day Care & Respite                  4124 1400
Kal’ang Respite Care Centre         4124 7780
Veteran Home Care         1300 550 450

Fraser Coast Tenants Union  4124 1523
Dept. of Communities Housing and Homelessness Services     4121 1918

Home Assist/Secure - Over 60s or any age with a disabilitycan have free advice and assessment of home safety & security

4197 4722
Veteran Home Care             1300 550 450

Adult Guardian Office     1300 653 187
Legal Aid               1300 651 188
Public Trust Office Free Will making service and advice to private executors  1300 360 0444183 0900
Seniors Legal & Support Service                 4124 6863
Taylor Street Legal Service – Hervey Bay Neighbourhood Centre & Urangan Centre 4194 2663
Womens Legal Service    1800 677 278
Welfare Rights Centre (Social Security matters only)      1800 358 511

Burrum Heads    4129 5237
Hervey Bay/USQ   4197 4220
Howard  4129 4144
Housebound Service    4197 4220
Maryborough     4190 5788
Tiaro/Community Hall     4129 2453

Older Men Unlimited     4194 0172
Mensline Australia           1300 789 978
Men’s Helpline.                 1800 600 636
Mens Shed – Dan Dinna House     4194 0172
Veterans Men’s Health    

4122 44680417728 260

Blue Care Community Care Packages       4197 7223
Centacare Neighbourhood Care                 4194 0172
Dha’li Community Care  4197 7215
Feros Care           1300 763 583
Fraser Coast Multicultural Respite Service            4124 2737

KinCare Home Care Packages

5341 6266

Housebound Library Service       

4197 42394197 4220

Meals on Wheels - Home delivered meals            

HB 4128 1334
OZ Care Community Aged Care Packages               4191 3000
Prescare Community Aged Care Packages             4194 3500
Suncare (Responsive Care)          4124 8174
Telecheck - Hervey Bay Lioness Club will make a regular phone call to check that you are safe and well in your home        4194 6470

Blue Care Hervey Bay Cancer Support and Palliative Care Unit  4125 3796
Ozcare Fraser Coast    4191 3000

Ex-Service and Legacy Groups (RSL)    4197 7477
Kondari Social Group       4125 5477
Hervey Bay Caravan Club 0409 153 562
Hervey Bay & District Senior Citizens Club  4128 4837
Hervey Bay Learning Centre         4194 0825
Hervey Bay Library          4197 4220

Australian Pensioners & Superannuants League   4124 8532
Ex-Service and Legacy Groups (RSL)       4197 7477
Kondari Social Group       4125 5477
Hervey Bay Caravan Club 0409 153 562
Hervey Bay & District Senior Citizens Club       4128 4837
Hervey Bay Library           4197 4220
Hervey Bay National Seniors       4128 2211
Hervey Bay Neighbourhood Centre         41243544
Older Men Unlimited      4194 0172
Sixty and Better Healthy Ageing Program Inc.        4194 6781
The Mixed Probus Club of hervey bay City Inc. 4125 1671
University of the Third Age           4154 1572
Urangan Community Centre – Focus on Friendship         4125 5499
Vietnam Veterans Ass. Australia Veterans Advise & Social Centre   www.vaasc.com.au  Sub Branch      4128 3759 4153 4599
Wide Bay Institute Of TAFE           1300 656 188

Al-Anon Family Group    1300 252 666
Alcoholics Anonymous 4151 8084
Alzheimer’s Australia   Wide Bay & Burnett  4123 5611
Alzheimer’s Association Qld         1800 639 331
Carers Queensland          1800 242 636
Commonwealth Carelink               1800 052 222
Counselling & Support Service    1300 139 703
Hervey Bay Branch Heart Support            4124 4787
Motor Neurone Disease                4122 4468
Association Support Group           0417 728260
Multiple Sclerosis Support           4128 2692
Parkinson’s Qld.                1800 644 189
Partners of Veterans Qld   4122 44680417 728 260
Stroke Support Group    1300 753 787
Veterans Men’s Health  4122 44680417 728 260

Blue Care - Hervey Bay Cancer Support and Palliative Care Unit           4125 3796
Carers’ Counselling & Support     1800 242 636
Carers Queensland          4194 6597
Centacare            4194 0172
Community Connect      4124 5144
Domestic Violence Connect         1800 811 811
Hervey Bay Neighbourhood Centre          4124 3544
Lifeline Telephone Counselling  13 11 14
Older Men Unlimited      4194 0172
Ozcare  4191 3000
Relationships Australia  1300 364 277
Suncare (Commonwealth Respite and Carelink Centre)  1800 059 059
Victims Counselling and Support Service (24hr)  1300 139 703
Veterans’ Counselling Service     1800 011 046
Women’s Health Centre                4125 5788
Wide Bay Sexual Assault Service                4121 5999
Veterans Services             4197 7477
Yoorana Domestic Violence Resource Service      4122 2218

Blue Care METS  (Escorted Transport Service)   4121 0898
Kan-Go (Point Vernon only)   1800 231248
Marycare    4124 7412
Neighbourhood Care      4121 6410
Pialba Place Welcome Wheels Shopping Service         4194 6781
Queensland transport – Information on taxi Subsidy or disability parking  4194 4700
St Johns Transport Project            4121 4877
TransCom Care                  4194 3080

General Information    4125 9855
City Events   1300 794 9294197 4444

Domestic Violence Connect         1800 811 811
Women’s Health Centre                4125 5788
Wide Bay Sexual Assault                4121 5999
Yoorana Domestic Violence Resource Service 4122 2218

 

Seniors Information Directory Booklets

The Hervey Bay Seniors Information Directory(The little Yellow Booklet) and the seniors activity directory provide information about local services that may assist people over the age of 50 years. Recognising that some services have specific target groups with different age ranges and different eligibility requirements.The Seniors Information Directory (SID) is a free booklet courtesy of the Fraser Coast Regional Council and made available at a variety of locations including individual service providers, Community Centres, Council (Hervey Bay) and the Library.It is also listed on this website in it's entirity. Otherwise a copy can be obtained from giving the Seniors Project Officer a call on 4194 2441.This booklet is updated on a regular basis and organisations/services wanting to update their information or to be included in this booklet also need to contact the Seniors Project Officer on 4194 2441 or via e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. 

The Seniors Information Directory

Is an intiative of the Fraser Coast Regional Council in conjunction with the Queensland Government Dept of Communities and the Seniors in Focus Project.

The Directory provides information about local services that may assist people over the age of 50 years. Recognising that some services have specific target groups with different age ranges and different eligibility requirements.

If you need help to understand or to use the information in this directory please contact the Seniors In Focus Project Officer on     4194 2441

If you need an interpreter please telephone:    13 14 50

Or the Hervey Bay Volunteer Interpreter Service on   4124 2737 

CLICK HERE for information on how to obtain a printed copy

This information is updated on a regular basis and organisations/services wanting to update their information or to be included in this dirctory also need to contact the Seniors in Focus Project